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In the last week two major retailers have been penalized by Google for what many would term “grey hat” practices. They employed some different strategies that some might find questionable, and others might think that perhaps there were no direct Google policies against it, so why not go for it?

There are many, many ways to plan and implement SEO strategy, and some of them do fall into a grey area. A really good SEO won’t try most of them, and will stick to what is considered “white hat” or “ethical SEO”. Overstock.com, as of yesterday, their rankings dropped to the 5th or 6th pages for many phrases that they had been ranking well for in the past, according to the Wall Street Journal. Overstock approached colleges and universities, asking them to link to product pages for bunk beds and other items with a 10% off discount for college students and faculty. It’s a good idea, except that it doesn’t fall within Google guidelines. I don’t know that I would call it unethical. More stupid, since you really don’t want to be penalized by Google. Therefore, it falls into the “grey” category.
JC Penny has also has some trouble in recent weeks with Google. It seems that JC Penny did not do their homework before hiring an SEO, and ended up getting more than they bargained for. You’d think they would have questions for this SEO when they were suddenly ranking first for everything from area rugs to dresses. It was eventually brought to light that the SEO was employing some seriously stupid, and majorly black hat SEO techniques. I guess the guy paid a good bit to throw a couple thousand links back to JC Penny all over the web with anchor text like “dresses” and “samsonite luggage” and hundreds more on sites all over the web. Some had a vague relevancy, but most did not. So, JC Penny’s rankings are tanking. JC Penny is also firing back, unappreciative of the “exposé” by the New York Times, or Google’s response. Within hours JC Penny’s rankings all fell significantly.

So what is up Google’s sleeve after a month of big retailers using some grey hat and black hat strategies to gain rankings? They’ve come up with algorithm designed to weed out “cheaters” and low quality sites. What’s a low quality site? Any site that does not serve it’s own purpose: link and content farms, ones with no copy or little copy, just ads, or copied content. The new algo will help Google determine how people interact with the sites. It’s supposed to weed out low quality sites, but the specifics of how it works, of course, have not been released. Some data from Chrome, I am sure helps them determine what users consider low quality sites.

I think that no matter what search engine you use, you have to consider what has always been the case with search. This algo changes none of that – you still have to go with high quality content, fresh content. And a white hat SEO…

http://www.pcmag.com/article2/0,2817,2380306,00.asp
http://www.webpronews.com/topnews/2011/02/25/did-googles-algorithm-update-go-far-enough-on-content-farms

This video is a couple of years old, but it holds some fascinating facts about the web. Pretty clear why Web Marketing is the ‘wave of the future’, as the video is titled.

I hope the last couple of weeks have been spent among good friends and family, enjoying the time of year that is meant for gatherings and parties. TKG had a great Christmas party this year. It’s always a good time, but this year we had it in a bowling alley due to our impending move to a new house, and it was really a lot of fun. They surprised me with a theme party – see if you can guess the theme:

It was a lot of fun: bowling, decorative Christmas apparel, cheese whiz on crackers, cocktail wienies, Reese’s mini cups on a stick, and a tower of twinkies; a very classy time was had by everyone, I think.

A few folks from TKG went up to the Browns / Steelers slaughter game on Sunday, as well. About half of us had a really great time – the half that was wearing black and gold. The other half, well, lets just say the tailgating and great food made for a fun morning, and leave it at that. Kidding aside, it’s great to work with a group of people who like to hang out together. It fosters great working relationships, cooperation, and teamwork. It doesn’t hurt that these folks are a lot of fun, to boot.

I hope that you were able to spend some time over the last few weeks with good friends and family, as well, as it’s now time to get back to the grind, and we’ll need the fortitude offered by all those cookies and um, beverages, to keep us warm as we power through the coming winter months.

NE Ohio seems to stand at the ready for whatever comes our way. The political scene is a little less bleak. Businesses are hitting the ground running after a great holiday shopping season. We are done with this recession, we’re rebounding – ready to do business, ready to make some money – for ourselves – and help our clients find the best ways to do that as well. I hope that as you plan your marketing budget for 2011, you seriously consider including some SEO and SEM. Not only is it incredibly cost effective, it is the way the world/business/markets are trending. I am looking forward to 2011. It’s going to be the year America lands back on her feet, and TKG will be here to do our part. It’s gonna be a great year!

I recently read an article on Fox New’s small business that said the Facebook was like a cocktail party for small business. I have to take issue with this a bit.

We all know that Facebook can be leveraged for marketing purposes, but not all small businesses are going to get the greatest benefit from it. Take for example, the wedding photographer featured in the article. She states that for her:
“Facebook is huge for networking. As far as marketing goes, it’s the best tool,” said Guenin, 32, who promotes weddings and other events she has photographed on the fast-growing social media site. “

I can see why Facebook would be a great fit for her. Her business is highly social. She friends her clients when she accepts a project. She can upload pictures from her weddings and other events, allowing her clients to share them, all marked of course, with her logo. Free advertising. People like what they see, especially if she uploads the best or most interesting shots, gets lots of comments on them, and remember that when they need a photographer for their own events. It’s a great setup, especially with such ease of use and low or not cost. The only cost would come from the time involved in updating her profile, if she did not maintain it herself.

But, all small businesses are not so socially oriented. I don’t see this working quite so well for a dentist or a metal fabricating company. I mean, you can’t really post about the great root canal you just gave, or the awesome filling you just did. You might be able to get away with some shots of tooth whitening, but, really, who wants to shop for a dentist on Facebook? A metal fabricating company might have the same experience. Your friends and family aren’t going to “share” your pics of guys welding in helmets, or the finished product. Friending clients on Facebook might come off as strange. It’s not a natural fit, by any means.

In the end, there are Web marketing solutions to fit every small business. Some will do well with social media, while others might need to concentrate more on their email campaigns, SEO, and some local search – that dentist will want to spend more time on local search than Facebook. It’s just a better fit. It just makes sense.

Now that the election is over, we have to start looking at what we can predict is going to happen as far as taxes, Cap&Trade, the Health Care Reform Bill and other aspects of our economy that have plagued business owners, and potentially, how the Web can help you stave off some of those expenses.

Two things seem to have happened with the unemployment rate in this country. The first thing is the years long, some 99+ months of unemployment payouts that have created a culture of people unwilling to work as long as they can rely on the government to pay their bills. The second thing that has happened is a fear, a worry by business owners as the new taxes loom in the near future. The end of the Bush tax cuts, the Health Care Reform Bill, and the potential (hopefully this worry is now null and void) of the Cap & Trade Bill. These new taxes are creating a train of thought among business owners who have no real idea what it is going to cost to hire someone. How much will it cost to provide a full time employee with health insurance? How much more in taxes will I have to pay if I grow my business and get hit with the end of the Bush tax cuts?

This might lead you to think that the safest bet is to play it slow and easy for a while, until you see how it all shakes out. But, you still have a need for skills, labor, whatever. So where are you going to turn? Freelance? Part time help? Overtime for current employees? Outsourcing jobs you used to handle in house? All of these are viable options, though I hate to be the one to encourage people not to hire. I tend to be optimistic and think it will all work out in the end, TKG has been hiring for over a year now, and I do think that the economy is making a slow turn-around. I really can’t say that I believe that will continue if some of the political atmosphere doesn’t change, but we have to go with what we know for now.

So, what can the Web do to help you fill in the holes in your workforce?
1. Utilize sites that provide legal forms, business administration forms and schedules, and just about any other paperwork you need to do.
www.lectlaw.com/formb.htm
http://www.entrepreneur.com/formnet/index.html
2. Use Freelance sites to help you find the temporary or long term extra help you need.
www.freelancer.com/
www.freelanceswitch.com/
3. Use LinkedIn.com, job sites and Craigslist.com to find employees who might be willing to work part time until the economy becomes more secure and hiring becomes an options.
4. Outsource jobs that you might normally have handled in house, if there were someone around to do the work. You can have many jobs outsourced – I know that The Workshops in our area even takes small assembly jobs, packing and sorting, it’s worth checking into if you would prefer to wait to hire.
5. You had to know I was gonna get to this – the plug for TKG, but hey, it’s valid! Have a Web firm do some SEO, search marketing and social media marketing for you. We do copy, too. Not only will it save your marketing budget, but we might be able to help you squeeze through a time constraint or deadline when you really don’t have the resources available. Freeing up your in house marketing folks to concentrate on traditional marketing, or if you are a smaller biz, your assistant, to work on some of your more niche jobs might make your life a little easier and your business run a little smoother.

As for me, quite frankly, I am grateful for the way things turned out last Tuesday. I really hope this is the beginning of a turn away from so much government spending, enormous tax increases and a slippery slide into socialism. I hope that this resistance to hiring doesn’t last long, and that we all start to feel like we can relax, have faith in our economy and capitalism. To move forward we need to grow, hire, spend, and hopefully, not have all of our efforts go to China’s the government’s coffers.